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welcome to go-techonline.com
I have been in the computer support, development, programming, data centers, software, operating systems, hardware, etc. for 30 years. I am what you might call a "jack of all computer trades". Not many of those left............. If you are having computer problems it is probably something you have done or something someone has done to you, barring any natural disasters, failed hardware or software.
Many computer users and "would be" computer users buy a computer to connect to the internet and surf the world. Wherever and however you "connect", however you use your computer, when you need help call someone who knows about computers; a professional, and that is probably NOT cousin Bill. Oh, and by the way it costs money to have a computer. Make sure you have good software ( probably not the FREE stuff), a firewall, anti-virus, anti-spam, anti-spyware, pop-up blockers and for the computer's sake DO NOT answer any E-mails that ask for personal information on accounts at Banks and never give out your Social Security information (better known as Phishing and Pharming). CALL THE INSTITUTION asking for the information and better yet DELETE the E-mail - don't open it. Nothing good is generally FREE on the internet; however you will have to learn the exceptions from a professional. The reason companies are on the internet is to make money - duh. Stay away from sites that advertise free stuff - you will get hijacked by spyware or worse!
Plug your computer into a power strip that is fused and can protect it from electrical surges. Ask your professional for a recommendation.
Now that I have encouraged you so much I am sure you are now ready to go out and buy a computer immediately! Well, if you’re afraid of computers - don't buy one; I assure you there is nothing to be afraid of! It is just this simple; would you go out and fly a plane if you didn't know how? This would surely lead to a crash and you could crash your computer without some basic lessons on how to use it. Learn how to operate a computer and you're good to go. As a matter of fact your horizons will expand across the whole world. You will do many repetitive tasks bigger, better and faster. You will stay in touch and up to date with the world at the touch of a button or the click of a mouse.
in a nut shell:
Be a responsible computer user and take some community or other classes on how to use your computer (or get free lessons from cousin Bill, ya right)
When you need help call a professional (not cousin Bill)
Protect your computer from those that may do it harm (probably cousin Bill) with good protective software and hardware
If you have children monitor their activities on the computer
In most cases it is what YOU do to your computer that requires assistance - when in doubt unplug the computer and call a professional!
Commentary:
This irritates me the most about technical people! You go to Google or any other search engine. You are looking for an answer (particularly a technical question) for something new or difficult you are trying to do. You are looking for step by step instructions on how to accomplish your goal. You find one of those great support blogs out there and some wise person, that has done this before, says, “Well just do this”. Now if I had done “this” or knew how to do “this” I would not be here looking for step by step instructions on how to do “this” now would I? If you reply to one of these blogs and you have something to offer please reply with a detailed “Step by step” answer! Assume your reader has never seen a computer before and this is his or her first attempt and doing some CPR on their computer. Microsoft will send you round the world links for an answer, but you can normally find what you are looking for on “TechNet”. Show your professionalism and have some pity on those who need good “step by step” answers to their questions online. Thanks!
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